Poppi for Model Number RB215LASH I have a Samsung RB215LASH and have had to replace 4 ice makers in the past 5 years.The most recent problem is that the ice maker rotates completely but does not dump all the the ice. Subsequently, water overflows the ice tray and freezes in the bucket. A service rep (A&E) told me there was something wrong with the ice tray that was preventing the tray from releasing the ice when it turns. He suggested I could replace the tray only and that would probably solve my situation. I would appreciate a second opinion on that fix. In the past I have replaced the entire assembly. Thanks. Poppi.
Answer Hello Poppi. I have found in the past it is best to replace the whole assembly and not just the tray for that issue. Sounds more like the head is not going far enough to dump all the ice. Read More... Answered by AppliancePartsPros.com | Monday, December 9, 2013