Kevin for Model Number RSG257AARS I have a DA97-11092B ice maker in a Samsung RSG257AARS refrigerator. It stopped making ice a few days ago. The ice cube trays have frozen water in them. They do not seem overly full, like its a problem of too much water. It appears the ice maker is not pushing the existing cubes out. I warmed it with hairdryer then pressed the reset button and it went through one cycle of pushing the cubes out and refilling with water. So it put the cover back one and left it alone overnight. I have the same issue this morning, frozen cubes in the tray that seems to be unable to push them free. Is there a warming element in this thing that could be defective? That would require a whole new DA97-11092B?
Answer Kevin, Based on the information provided I would first check the temperature at the ice maker area to be sure it is reaching the cycle temps. 0° to 8°F. If the temp is being reached then the ice maker is faulty and would need to be replaced. If the temps. are not being reached then you would have a cooling issue. Read More... Answered by AppliancePartsPros.com | Wednesday, December 23, 2020