Jason for Model Number RS261MDRS/XAA Our refrigerator started freezing everything on the fridge side a few weeks ago. I was told that the main control board may be bad. None of the vents are blocked. Also, the fans are operating as well. What could be the issue?
Answer Jason, You will want to check your evaporator coil in freezer compartment and make sure that the evaporator is not iced up. If it is then test the defrost sensor to make sure that it is good and the defrost heater. If these are good then check to ensure that the damper that is in the refrigerator compartment is not stuck open and will open and close. If the damper is good then it will most likely be the main control board that is the issue but if the damper is not working then replace the damper. Read More... Answered by AppliancePartsPros.com | Monday, July 25, 2022