Jim for Model Number RS267TDRS/XAA-0000 Samsung refrigerator: Water and ice dispenser does neither. I replaced the water solenoid which feed water to both ice tray and cool water outlet after the filter. While I had the water solenoid off I blew air through the system and both water and air came out the dispenser. I thought this shows the tube not frozen. I also replaced the filter. Earlier we had techs out for a "warm" refrigerator and proper temperature freezer. The refrigerator evaporator had iced, apparently rendering the thaw cycle in-operative. Both sides now have proper temperature. The water bottle is about half full of water. When I press the water dispenser a hum or click of the solenoid can be heard but no water comes out. Twenty-four hours ago we thought by now we would at least get ice but nope. I've blown a hair dryer for about an hour on the door to see if the water to the ice cube tray would fill nope. I'm about out of things to see. Would a water dispenser board cure these issues? Where is the water dispenser board? In freezer door, behind unit, or where?
Answer Jim, The dispenser board would have nothing to do with the unit not getting water going to the ice maker or dispenser. The most likely cause for the issue would be a bad filter head assembly not allowing the water to flow through it. Read More... Answered by AppliancePartsPros.com | Wednesday, August 20, 2014