Ray J for Model Number RF4287HARS/XAA Symptom: 6 year old refrigerator that is not freezing correctly and not making consistent ice cubes. Rear did not have any dust on fan or cooling tubes. Service guy says "everything is burnt, the compressor is no good, the relay and fan is bad...just buy a new unit". I am electronics savvy and don't trust him since the boards all look fine and too much is working properly. He said parts are discontinued which is not true. I checked the fuses, reset all board connectors, checked behind the freezer drawer, and did a hard reset of power. Top cools normally but freezer still acting up. Question: Can you forward me a troubleshooting manual or test point flow chart. (I have a good Fluke digital meter) Thanks Ray J
Answer Ray j, You could possibly have an issue with a temp sensor in the freezer.Press the energy saver and lighting keys simultaneously for 8 seconds to display fault errors and see what comes up.This should get you on the right track to finding your problem.Same buttons to exit this mode. Read More... Answered by AppliancePartsPros.com | Monday, August 6, 2018