Rachel for Model Number samsung fridge RF4287HAWP/XAA 02 All cooling is working. The display board on the door is cherring. The lights in the display either blink or go off completely. They do not respond to touch.
Answer Rachel, you may want to test the display for incoming voltage using a multimeter TJMA-DMT3. From the pink wire terminal on the display (using black probe of meter) to the orange wire terminal (using the red probe) there should be 13 VDC continuously, if not then the connection at the door and the main control would need to be inspected. If the connections are secured, then the most likely issue is the main control DA41-00684A. If there is continuous voltage being supplied to the display, then the display control DA41-00692A has failed. Read More... Answered by AppliancePartsPros.com | Wednesday, August 7, 2019