Matthew M for Model Number WA456DRHDWR/AA-0000 My drain pump broke and flooded my laundry room, so I had it replaced with the new Samsung part DC98-01877A that relocates the pump from the tub to the base of the washer. However, now after installation the pump runs continuously and won't shut off. Could you give me an idea of what the issue may be (i.e., does it need a new control board?). Thanks.
Answer Matthew, You will want to double check all of your connections of the pump to make sure that they are good firm connections and that there are no broken wires. If this all checks ok then it sounds like the main control board would be faulty and need to be replaced. Read More... Answered by AppliancePartsPros.com | Friday, March 13, 2015