Don I have a Samsung wf45h6300aw/a2 front load washer that is not draining. I have replaced the drain pump and it still does the same thing. I have not found any type of restriction in the discharge hose and the drum will empty when removing the intake hose to the pump assy. This indicates to me that there is no obstruction between the drum and the pump. I hear a hum when the pump is supposed to be draining which indicates that the pump is getting power. Any ideas? this washer is less than 5 years old. I believe that the warranty on the pump and controls is 5 years. What dows the warranty cover? Just parts? Just labor? or both? Thanks
Answer Don, I understand you put a new drain pump in but did you remove the filter assembly from the drain pump housing and check for a clog or debris in the trap. Also, you can test for voltage at the pump. You should get 120 vac, if not the main control would need to be replaced. DC92-01621A Read More... Answered by AppliancePartsPros.com | Monday, July 8, 2019