Darin January 02, 2022 for Model Number WF331AWXAA 04 (Canadian} I've had an OE error, which was corrected after running a few wash cycles after replacing the over flow switch. Getting the same error again after only a year with the replacement part, but usually only when running the washer in Normal setting. When this occurs, we usually run the washer in the quick wash setting where it rarely generates the error. The other issue, has been the cold water runs continuously when running a normal wash cycle, despite setting the washer temp. to Hot/Cold. This also occurred recently when trying to run the pure cycle setting. The cold water ran for about 2 hours before I realized this, even though the timer indicated the cycle only ran down to 182 minutes from a start of 201 minutes. This problem hasn't occurred during the Quick Wash setting. Is the control board the problem or a stuck cold water valve?
1 Answer Hello Darin, we do not have any part information on this model as it is a Canadian version, however, the cold water valve should not be running that long, the washer's control board powers the water valve at the start for fill up and then cuts power to the valve. If the valve is still open then you will get an overflow code. In that case, replace the water valve, also check the drain hose is not down too far down which can cause a siphon of the tub water. Read More...
Rebecca June 16, 2021 for Model Number WF45H6300AG/A2 I have a Samsung Washing Machine with an error code AE6. A communication error between the MAIN PBA AND THE INVERTER PBA. Is there some kind of check we can make? Would like to be able to just order the correct board and install myself.
1 Answer Rebecca, the wiring would need to be inspected for any loose connections and the inverter would need to be inspected for any faulty soldering. If these things check good, the likely failure would be in the main control. When identifying the part number, there will be a REV number on the model tag that would be necessary as parts can change between revisions. Read More...
John May 17, 2020 for Model Number WF45H6300AW/A2 My samsung washing machine seems to get stuck on a cycle. It runs and then the display goes blank and it picks up where it left off. However, it does this over and over. For example,it may say that there are 27 minutes left and then go blank and when it comes back up, it says 27 minutes. It will continue to do over time and never finish the load. Unplugging overnight seems to help but if we do too many loads, the same problem comes up again.
1 Answer John, This issue sounds like it would be caused by a control board that is bad and would need to be replaced. Read More...
Dan April 03, 2020 for Model Number WF45H6300AG/A2 I had previously inquired about my washing machine giving an error of 3e2. I replaced the Hall sensor by recommendation of a contact I have. That didn't work. I ordered a stator but I had previously been told on here that I need to check the resistance on the stator. It checks out. Given that everything seems ok from that standpoint, I was told on here that it would be the mainboard. Can you tell me the appropriate part number for that?
1 Answer Hello Dan, According to the parts list, the part needed is DC92-01621A. It is strongly advised to check for the manufacturers' part number DC92-01621A on the part in your machine to make sure it is the correct one since Samsung has had issues with multiple mistakes on their parts lists. Thank you for your patience and understanding in this matter. Read More...
Don April 02, 2020 for Model Number WA45M7050AW/A4-01 I have a Samsung washer model WA45M7050AW/A4-01. When I put a load in and press start, the lid locks, and then in the back the clutch engages and pulls the metal drain motor string and then it retracts. This happens over and over but the machine never turns on. I have checked the ohms on the stator and they read at 8.8-8.9 between any 3 of them and the hall sensor reads at 4.69. When I go in to the diagnostic mode, I get error cods DC, UB, 3C-2, and 4C.
1 Answer Hello Don, the control board is trying to change the shifter to the agitation position, it is not recognizing that's has done so and continues powering the clutch motor. If you check the wiring from the clutch motor to the control board and there are no loose connections and the wiring is undamaged replace the clutch motor DC31-20014C. Read More...
Don July 07, 2019 I have a Samsung wf45h6300aw/a2 front load washer that is not draining. I have replaced the drain pump and it still does the same thing. I have not found any type of restriction in the discharge hose and the drum will empty when removing the intake hose to the pump assy. This indicates to me that there is no obstruction between the drum and the pump. I hear a hum when the pump is supposed to be draining which indicates that the pump is getting power. Any ideas? this washer is less than 5 years old. I believe that the warranty on the pump and controls is 5 years. What dows the warranty cover? Just parts? Just labor? or both? Thanks
1 Answer Don, I understand you put a new drain pump in but did you remove the filter assembly from the drain pump housing and check for a clog or debris in the trap. Also, you can test for voltage at the pump. You should get 120 vac, if not the main control would need to be replaced. DC92-01621A Read More...
1 Answer Mike, We would need to have the model number of your unit to be able to assist with your question. Please add a model and resubmit your question. Read More...
Harold February 22, 2018 Have a WF42H5000aw/a2 that gives error code 4e water valve and pipe ok can you help.
1 Answer Harold, You will want to test the water valve for a resistance of 900 to 1100 ohms of resistance and if this checks ok then this will be an issue of a faulty main control board. Read More...
Felipe July 12, 2017 for Model Number WF45H6300AG/A2-0000 No matter which cycle I choose the machine will lock the door, take a few seconds, chime, unlock the door and never start the cycle. The display only shows the time and never gives a error code. When I try to run Calibration Mode I click start, the door locks, takes a few seconds then unlocks, and the display goes back to C6. What might need to be replaced?
1 Answer Felipe, First check the wiring between the door lock assembly and the control board. If all's OK, and you don't have any error codes, replace the control board. Read More...
Vince B May 03, 2016 for Model Number WF45H6300AG/A2-0000 I keep getting error code HE - I changed both the thermistor and heating element.
1 Answer Vince, Check the wiring between the heater and thermistor to the main control board. if this checks ok then the issue will be the main control board. Read More...