Steve for Model Number rf263aepn The ball bearings have fallen out of my rail assembly for the bottom freezer, but I can't figure how the heck it is removed! There appear to be no screws, clips, levers! Thanks!
Answer Hello Steve, With the tracks pulled all the way out, near the back in the4 center of the rail, you will see a square hole in the metal and a white plastic piece in this hole. If you depress this plastic with a small screwdriver while sliding the track out to the end, it will slowly cause the track to slide out. I use the track like a slide hammer and it makes the track come out much easier. If the bearings have come out you will most likely have to replace the tracks. I seriously do not recommend replacing one track. If both are not replaced, you will have trouble with the freezer door closing properly. Read More... Answered by AppliancePartsPros.com | Wednesday, June 19, 2013