David for Model Number RF220NCTASG/AA-00 The refrigerator is only months old. The ice maker shut off arm seems to move just fine but the entire assembly seems to sit too high above the ice bucket for the ice to engage the shut off arm. The ice maker makes too much ice so opening the drawer causes ice to fall out of the bucket. Is there some way to lower the shut off arm so it is engaged with less ice--is it adjustable?
Answer David, Based on the model provided and the way the ice maker mounts I do not see any adjustment in the height of the mounting. Read More... Answered by AppliancePartsPros.com | Thursday, March 24, 2022