Melanie I have a samsung RS265LABP refrigerator. We noticed last week that our refrigerator was getting warm and upon checking noticed things were also unthawing in our freezer. We disconnected the refrigerator for 24 hours and restarted it. Our reezer and refrigerator both got cold and stayed that way up through the following day. We placed oufer food back in the refrigerator and within several hours noticed that the ice in our bin was starting to thaw. The freezer temp was raising as well as the refrigerator temp. We have tested both the sensors inside the refrigerator and freezer and both appear to be working. Both fans inside the refrigerator are coming on as well. We put the freezer and refrigerator on quick cool and quick freeze. The temperature got colder in both but the freezer never reached freezing and the temperature started blinking -6. We have unplugged it again and it has been unplugged for 40 hours now. What could be causing everything to work for short time frames and stop working altogether? what should we check now? Thanks
Answer Hello Melanie. Based on the information you provided, it sounds like the main control board is bad and will need to be replaced. Thank you. Read More... Answered by AppliancePartsPros.com | Tuesday, April 17, 2018