Sue for Model Number Samsung front load washer model no.WF448AAP/XAA Hi, my Samsung front load washer keeps pinging and saying it is not draining. This is the 3rd time I have replaced the drain pump in the 12 years we have owned it. This usually takes care of the problem , however, this time it did not! I thought that the new pump could be defective but the place I got the drain pump from tested it and said it was spinning. I have since reinstalled this pump and also replaced the rubber check valve as well as removed all the drain hose and cleaned it out with no luck! Any ideas? Thanks! Sue
Answer Sue, Check to see if there is power getting to the drain pump when the unit is supposed to be draining. If it is not getting power then the issue will be in the main control board. If there is power then check for obstructions in the drain hoses. Read More... Answered by AppliancePartsPros.com | Sunday, May 9, 2021