Ian for Model Number samsung french door refrigerator RF261BEAEWW The space below the crisper keeps filling with water. I don't see or find a leak a the water filter so I am assuming that it's due to a frozen defrost drain. All the repairs I see on the internet show other models of samsung refrigerators where you can take off the back easily to access the drain, but this model, RF261BEAEWW, does not have the easy access. Can you help me to 1) understand how to confirm the filter is not the issue and 2) understand how to access and fix the defrost drain? Thank you very much.
Answer Hello Ian. You have to remove the shelves and the screws from the back panel. Once they are removed, you can remove the panel from the back of the unit. If it feels stuck, you will need to thaw out the ice before removing it. Read More... Answered by AppliancePartsPros.com | Monday, October 24, 2016