Jeff for Model Number DV330AGW/XAA The two front roller wheels are wearing down badly. The one on the left was stuck and caused a flat spot on the wheel. I cleaned the shaft because the flat wheel wouldn’t spin and now is able to spin but what do you think may have caused this to happen? Obviously I need to replace the wheels but I don’t know if that will actually solve the problem. Please help. Thank you, Jeff
Answer Jeff, lint or residue from fabric sheets can accumulate on the roller shaft, creating a gummy substance that will cause the roller DC97-16782A to seize up. Replacing the failed rollers would be necessary. Read More... Answered by AppliancePartsPros.com | Sunday, July 25, 2021