Salman for Model Number WF45M5500AP/A5-00 Hi, my washer doesnt spin at spin cycle. It tries to spin but doesnt. I got a technician and he told me to replace the motor sensor DC31-00098A. I got a generic one instead of Samsung original but when we put it on the machine we still have the same issue. Nothing got fixed. Would the reason be generic brand of sensor? Should i get a samsung one? Or what could be the other problem? Technician said everything else looks fine as there is no error code on the machine.
Answer Salman, while it would be recommended that a manufacturer OEM part is used, the rotor position sensor can be tested from the main control and inverter assembly DC92-01982A. At the connection CN2 of the inverter while the power is on to the washer but it is not running, voltage can be tested from pin 1 (red meter probe) to pin 4 (black meter probe) for 5VDC. If there is correct voltage, the red meter probe would move to pin 2 and the rotor would be moved by hand, there should be a pulsing DC signal around 3.7VDC. If voltage is good, the red probe would move to pin 3 for the same test. If these all check good, or if the initial 5VDC test failed, then the main control/inverter assembly has failed and would need to be replaced. Read More... Answered by AppliancePartsPros.com | Thursday, April 8, 2021