Pete for Model Number WF405ATPASU/AA-0000 My washer gets the 3E3 error code.. I found that the Motor Power (W) red conductor was broken at the connector at the stator. I ordered a new connector and spliced it in. All conductors ohm out good now from the control board to the stator. When I run the SpN test, the drum spins up to full RPM. When I run the TsT test, it will rotate each way, then consistently error out in the same spots. If I manually turn the rotor to the known dead spot, it will error out. If I move it away from the spot, it will complete the test and even a wash cycle without error. I found the stator to be 12.4 Ohms between the windings and the hall sensor is 4.85VDC between pin 1 and 4. And ranging between 0-1.183VDC between pin 2 and 4, and 3 and 4 as the rotor is spinning. I did notice that at the dead spots where the drum will fail to spin and produces the 3E3 error, the hall sensor is reading 1.183VDC on both pins 2 and 3. I am thinking the Hall sensor is bad as it should be going up higher in voltage and it is getting stuck at the spots where the two channels are both at 1.183VDC. Is this correct? I don’t have any documentation for troubleshooting. Do you have a troubleshooting manual for my washer? Samsung WF405ATPASU/AA
Answer Pete, If you are getting 12.4 ohms of resistance on any of the terminals for the stator then it would be faulty. The stator should have a resistance of 6 ohms. For the hall sensor, do a resistance test and between pins 1 and 3 and 1 and 4 there should be a resistance of 2 to 4 Mohms. Read More... Answered by AppliancePartsPros.com | Tuesday, September 7, 2021