Angela for Model Number Samsung RP215LABP A repair man said that either our main board (which we have replaced twice through your site) or the front control panel is not working. The fridge/freezer both operate and keep food cold, make ice for about 3 weeks then the bottom freezer coils freeze up and need to be manually defrosted before it will make ice again. This has been an on going problem and NO repair man in our area will even touch this brand. Ok now for my question... if its the front control panel wouldn't the displays also be reading wrong or not operating correctly? We have also replaced the sensors. Any help would be appreciated. Thanks
Answer Angela, For the type of issue that you are having with the coils freezing up would not have anything to do with the front control panel of the unit. The most likely causes for the issue would be a bad heater, bad defrost sensor or a faulty control board. With the control board and sensor already being replaced that would leave the heater as the most likely cause for failure. The heater of the evaporator is part of the evaporator and would have to get this to replace it. The part number is DA97-00192F. The heater is on the outer loop and can be removed from the evaporator and moved to the old evaporator without having to do a sealed system repair. Keep in mind you have to be extremely careful to not bend the refrigerant lines that come into the freezer. Read More... Answered by AppliancePartsPros.com | Tuesday, July 22, 2014