Craig for Model Number RF267AEWP/XAA-0000 WATER PONDING AND FREEZING UNDER CRISPER DRAWER. REMOVED COIL COVER AND DRAIN TUBE FROZEN. THIS HAS HAPPENED BEFORE !! THAWING TUBE NOW WITH HOT WATER BUT WHY DOES IT KEEP HAPPENING ? THANKS
Answer Hello Craig. There is a duck bill valve under the unit. On the drain hose. You will need to remove that and clean it out. Thank you. Read More... Answered by AppliancePartsPros.com | Tuesday, February 27, 2018