Arnie for Model Number RF263BEAESR/AA I have the same problem as Craig except on the model # rf263beaesr/aa and I cannot find any duckbill valve under the unit. Water is ponding and freezing under crisper drawer. Removed coil cover and drain tube frozen as well as everything behind the coil cover. This has happened before !! Why does it keep happening ? Thanks
Answer Arnie, For this issue you will want to install the heater plate DA61-14306A in the refrigerator section to the heater. This will help keep the drain from freezing. Read More... Answered by AppliancePartsPros.com | Monday, October 22, 2018