Michael for Model Number Samsung refrigerator RTS265TDRS/XAA similar to others that my fridge doesn't cool properly. I did remove all stuff and get the evaporate fan out. I don't know other way to test the fan but plug it back in the fridge and turn on power to see if it works/runs. It doesn't. I am not sure what I did is correct way to check. I also check the voltage coming out from the jack on the back of the fridge. I am not sure how the supply voltage (+12V DC) for the fan would be controlled, if it turns on as the fridge turns on or be controlled by the something else, but when I turn on the fridge and set the temperature to 36F the fan doesn't move and the voltage at the outlet jack shows less than 1 volt. Can you help me diagnose what is wrong and what I need to replace? Thanks
Answer Michael, you will want to test for 7 to 12VDC at the fan motor connection with the door switch engaged. If the voltage continues to read 1VDC, then you will want to disconnect the fan wire harness from the connector at the wall and test for voltage again. If the voltage reads between 7 to 12VDC, and stays constant, then there is a short in the fan motor. If the voltage reading does not change from the original reading, then you will want to check the main control for outgoing voltage. If the outgoing voltage is less than the required amount of voltage for fan operation, then the main control is the issue. If the main control does send between 7 to 12VDC, then you have a wiring issue. Read More... Answered by AppliancePartsPros.com | Wednesday, June 12, 2019