Gene for Model Number RF265ABBP/XAA-00 I have a Samsung refrigerator. The freezer is not cold enough ( 20 deg - 25 deg ) while it is set to -14 deg. Also the freezer temperature display does not match the actual temperature. The display shows -14 deg but the freezer is 20 deg. I tested the resistance of the freezer temp sensor and showing 1100 ohms @ 80 degrees and 1330 ohms with ice water ( not sure if tester accurate ) . One more relevant fact is that if I pull the plug and turn it on again then the freezer temperature displayed is accurate. So for example after the freezer temperature display shows (-14 deg) ( actual temperature is 25 deg) I will unplug and plug back in. Now the freezer display will show 25 deg ( accurate ). But after a few hours same issue.
Answer Hello Gene, if the ice maker is "on" the control board will default to a temperature setting of -14 deg until the ice bin is filled or ice making is turned "off".The sensor is in range. If the refrigerator seems to be running all the time and the freezer temp does not drop to the set temp (0-5 deg) and the condenser fan is running and the condenser coil is clean,that usually indicates a system problem. Read More... Answered by AppliancePartsPros.com | Thursday, August 22, 2019