Stuart S. for Model Number PGM304-1S/NG I have a Dacor PGM304, serial number M-A-05200545. After the 15,000 BTU dual burner is on for a while, and especially on low flame, the igniter begins clicking. When I turn the burner off, after using on low flame, it produces a large orange flame and then turns off. What is the problem, and how do I correct it? Thank you
Answer Hello Stuart, I would first have the utility board or gas provider come out and verify proper gas pressure to the unit since this can be caused by an issue with the pressure regulator for the supply, (not part of the appliance). This sounds like the ground to the burner base is breaking down. It also sounds like there could be an issue with a past spill so you will need to remove the burner base and check the orifice by clearing it with a small paper clip or safety pin. If this does not correct the issue the main top should be removed to verify the integrity of the gas lines inside the unit. Read More... Answered by AppliancePartsPros.com | Saturday, June 10, 2017