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Customer Questions and Answers for Shift Actuator by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM18044142
Manufacturer Part Number: WPW10006355

The Shift Actuator is an OEM replacement part for Whirlpool washing machines. It is an electronic component located inside the transmission that controls the shifting between wash cycles. The shift actuator receives signals from the washer control board to change modes, initiating proper movements to advance the cycle.

Symptoms of a bad shift actuator include:

  • The washer fails to advance through cycles properly
  • Gets stuck in one phase of the wash cycle
  • Makes abnormal noises during operation
  • Does not agitate or spin as expected

Over time, environmental factors and normal wear and tear can cause the shift actuator to malfunction. 

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

NOTE: This new version of the part features a redesigned black plastic housing with an adapter wire harness. It replaces the older version that came in red plastic. The new part is guaranteed to fit and function like the original.

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Questions & Answers

For Whirlpool Shift Actuator (Part Number: OEM18044142)

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Angelak

We have a Whirlpool Cabrio washer. It would not spin a load of laundry, thinking daughters overloaded the washer. I replaced the shift actuator last night. When I undid the cover to the belt I noticed there was no nut on the bolt for the larger wheel for the belt and that the wheel was out of place in general. I moved it back to a flat position and added a nut. When I got everything set back up and hooked up, I did a diagnostic test and everything went fine. So I added a very small load of laundry and right away when it started on a Quick Wash, the drum started banging around hard all over inside. The drum is spongy on all sides as I tested that and like it was before. HELP! Any idea what this is?!?! Thank you!

Answer

Hello Angela, without a model number we can only suggest a few general checks, Try running an empty load in a spin cycle and see if it still shakes. The inner tub (clothes basket) on that model line has a water-filled balance ring for unbalanced loads, with the washer off open the lid and check to see if you can move the basket front/back, side to side in side the outer tub, it does move then it has come loose off of its mounting hub, if its secure it may be just the tub suspension rods are weak.

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Answered by AppliancePartsPros.com   |   Monday, July 15, 2019

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