Sarah for Model Number Kitchen mixer pro 600 I took my mixer apart and discovered that the worm follower gear was stripped. I ordered a new one but it will not slide down the shaft. It gets stuck maybe halfway. Does this mean the shaft is defective and I need a new planetary? Thanks!
Answer Sarah, You will want to double check to make sure that you received the correct part and then if you did then check the planetary shaft to make sure that there are no burrs or anything on shaft that would cause the follower to go all the way down. If the shaft is oblonged then the planetary would need to be replaced otherwise just clean off any burrs that may be on it. Read More... Answered by AppliancePartsPros.com | Friday, April 10, 2015