Arthur for Model Number GUD27GSSJ0WW My GE stacked washer/dryer combo, has problem with washer. After putting some 2 feet x 3 feet cotton foot carpets x 4, I guess the washer got off balance and started slamming the washer/dryer around. It does this now on every load. I opened it up and checked the 4 hanging rods, and can't tell if there is something wrong. It tried leveling the washer, but it still off balances the load. I even ran the diagnostic spin, and had the front open, and even if I tried to hold the drum, it was way more than a 5 pound off balance. I was basically shaking violently. I notice this washer doesn't have those upper bands for other washers that people show in their videows. Only the 4 hanging rods. I assume the balancing of this washer is 1. The 4 hanging rods. 2. balancing ring? 3. something else regarding the center shaft?
Answer Hello Arthur, first, check the spin basket and check if it is warped, out of round, in spin mode it should spin true and not wobble inside the outer tub, if it seems ok replace the tub suspension rods. Read More... Answered by AppliancePartsPros.com | Monday, September 14, 2020