Frank K. for Model Number GHW9150PW0 During the spin cycle there was a loud bang and now the drum makes a squeaking noise during the wash cycle and it is noisey during the high speed spin cycle. Also the drum is lower at the bottom now. Outer tub bearing seems fine and shocks/suspension springs are connected and seem good.
Answer Hello Frank, There are several things you should check. First make sure the unit is unplugged and remove the main top and make sure the suspension springs are in place. There are two slots where the springs can be installed and they must be in the rear position. If these are correctly placed, Check the weights for cracks and they should be firmly bolted to the tub assembly. Vibration often causes the weights to work loose and this can lead to extensive repairs. It's hard to tell if the shocks are bad without filling the unit with water and shaking the tub around. If there is a squeaky shock, this will normally make it show up. If the tub hangs lower now, the suspension springs and/or the shocks have to be to blame. I suspect one of the shocks will be the issue unless one of the springs have jumped to the front slot. Read More... Answered by AppliancePartsPros.com | Tuesday, July 24, 2012