Customer Questions and Answers for Refrigerator Electronic Control Board by Whirlpool

Scott, To access the control board you will grab the back of the light shield and pull to the back of the unit to remove. Once it is removed look up at the back part of the control panel, there will be 2 slots. Using a flat blade screwdriver going straight in you should hit a tab, push in on the tab and it should allow the control to release and drop down. Do this on both sides and you will have access to the control board. If there is no response from the controls and there is just the [-][-] on the displays then the control board would be the most likely cause for the failure. The control board part number is WPW10503278.