Customer Questions and Answers for Brake Assembly by Whirlpool

Hello Gary, These units are notorious for the brake noise. The manufacturer says you can tilt the unit up and oil the brake to stop the noise. In my many years of experience, I have found a shortcut. You can lubricate the brake with a spray lubricant and the use of the spray tube that comes with it, you can shoot the lubricant in the brake assembly with no disassembly. Be aware that lubricating the brake causes the tub to spin longer before stopping. This will in no way affect the wash cycle or the wash result. In order to access the brake to lubricate it, tilt the machine up and lean it against the wall, (you may want to have an assistant hold the machine to prevent it's falling if on a wood or tile floor). You will see a large pulley in the center of the unit. Above this you can see the brake drum. If you look at our site where the part is illustrated as number 23, WP35-6918, the lubricant needs to be sprayed into this metal part. Inside it is the brake rotor. It's the part making the noise. Since a spray lubricant is so thin, this may have to be done a couple of times a year, but it beats putting in new parts that will do the same thing after 20 or 30 loads. Some customers have told me that the noise returned after a couple of loads.