Stan for Model Number MDB6709AWS1 I replaced the food chopper (purchased from you) but the screen continues to accumulate debris and clogs in about a week. I can not determine if the chopper is properly mated to the shaft because if I install the chopper as described in the video (with the wrench) it is nearly impossible to properly align the groove in the inlet protector with the edge of the screen. When the screen is placed in the groove and the chopper aligned with the shaft the top edge will not easily mate with the groove in the inlet protector (screen favors toward the shaft). I have devised a way to place tension on the chopper blade while in the inlet protector and then the entire protector with blade is lowered in place then the tension is taken off the blade. using this approach I can not check chopper shaft alignment. Any help is greatly appreciated.
Answer Stan, You will want to make sure that when you put the dishes in the dishwasher you will want to make sure that you are scraping off large particles from the plate. If you do not do this then it is likely the screen will get clogged up. Also if you do not have the blade in properly it will cause this issue as well. Read More... Answered by AppliancePartsPros.com | Monday, February 13, 2017
Answer Stan, Once you have the screen and chopper blade properly seated in the channel, and release the chopper blade the coupler "teeth" are chamfered and will mesh with the "teeth" on the impeller hub once the motor starts. But you have to make sure the screen is properly seated in the channel and the cover lines up and is also seated properly. Usually if the assembly isn't aligned and seated properly, there will be a scraping or grinding noise. You may want to remove the pump assembly and work on the assembly on a work bench or table. Some other things to check would be the hot water temperature, 120 dgrs.F. on the first fill of a wash cycle, needs hot water to break down the grease and oils and certain debris from the dishes, proper amount of detergent for the type load and degree of soil or debris. Scrape or rinse off any hard to remove sauces or condiments, catsup, egg yoke, etc. do not pre wash the dishes. and make sure there is plenty of water in the bottom of the tub, should be approximately 1 inch deep in the center of the tub. Read More... Answered by AppliancePartsPros.com | Monday, February 13, 2017