Jeff for Model Number WTW4800XQ2 My washer seems to go through each of its cycles as I watch the status lights beneath the timer knob progress. However, the knob never moves. Eventually when program is finished, the status light "done" is lit and the door unlocks. Will this require a new control module board for the timer to begin advancing again?
Answer Hello Jeff, You should pull the tech sheet from the plastic zip lock bag affixed to the inside of the front panel of the unit. This will enable you to run the diagnostic mode to pull the fault codes. This will point you in the direction of the problem. Read More... Answered by AppliancePartsPros.com | Friday, March 18, 2016