Rex October 23, 2020 for Model Number WTW4800XQ0 Hello, I have watched many of your videos recently to learn about my Whirlpool top load washer. It has worked great for years and suddenly when it gets to the final high-speed spin it will not wring the clothes out dry. It stays at low speed and then times out and goes to Done. It will run fast on an empty basket but will not go to high speed with wet clothes in the basket. What might this be? I have a few ideas but do not want to order parts and find out it was not the part I thought it was and paid for from your company. I want to fix it right the first time and not be a parts changer. Thanks, RK
1 Answer Rex, It would be recommended to put the unit into diagnostic mode and check to see if there are error codes. The tech sheet for this unit is located on the inside front of the unit. Based on what the unit is doing it may be that the speed sensor is bad and would need a new shift actuator but recommend checking error codes. Read More...
Rex October 23, 2020 for Model Number WTW4800XQ0 Hello, I have been watching many of your troubleshooting videos. My Whirlpool top load washer after working great for years suddenly will not go to final high speed spin near the end of the cycle. Clothes remain soaked. It works fully with the basket empty, but will not spin out on high speed with clothes still in the basket. Thanks for any help you can provide. RK
1 Answer Rex, with the power supply cord unplugged, the motor WPW10006415 would need to be tested from the main control using the connection J16. From pin 6 to pin 5, then from pin 7 to pin 5, there would be a resistance reading between 3.5O to 6O. If the windings test good, and the spin basket rotates freely without any indications of grinding, the failure could be in the shifter or in the main control. The shifter WPW10006355 optics can be tested by reconnecting the wires, plugging the power cord in and starting a tachometer verification mode in the diagnostic mode. When rotating the spin basket at this time, the status LEDs should illuminate one at a time. If this checks good, then the failure would be in the main control W10745340. Read More...
Tom January 14, 2020 for Model Number WTW4800XQ2 My daughters washer stopped after the wash cycle and the door lock light flashed. I unplugged it and plugged it back in and the light remained on. When I pressed the cancel button I could hear clicking from the control panel but the door did not unlock. Is this an issue with the door latch mechanism or the control panel?
1 Answer Hello Tom, before you replace any parts run the service test mode to determine what the control board sees as a problem. Your washer came with a Test sheet, it is located behind the front cabinet panel on the inside near the top in a plastic bag. It has all testing information, schematic and troubleshooting information. Also, this washer model will not allow any operation if the wash cycle was stopped for any reason and there is standing water in the tub. It has to drain it out first. Read More...
Joe January 06, 2018 for Model Number whirlpool wtw4800q4 Twice during the rinse cycle the washer tub continued to fill and overflow from the top of the tub. Is it the timer or the water valve? What else could it be?
1 Answer Joe, You will need to check to see if the pressure hose is clogged and if it is not then this will be a faulty main control board. Read More...
1 Answer Christine, This unit does not have a timer but has an electronic control board. The board part number is W10480177 Read More...
Pat November 02, 2016 for Model Number wtw4800xq2 Washer agitates in one direction only throwing the water over the side and wrapping clothes around agitator, Cam looks good, Thought maybe it was the actuator which I replaced with no difference
1 Answer Pat, With the shift actuator having already been replaced then the most likely cause for this issue would be the main control board. Read More...
Sheri October 31, 2016 for Model Number WTW4800XQ4 I just had a water pump put on my washer due to washer froze up and would not continue to fill up or agitate, but washer had further problems like an imbalance problem after tub was replaced thinking possible gear-tub problems but thinking this may be causing my board problems on the rinse to not filling up or not even 1/4 of a small load then continuing to spin out,jeez, is this a problem with the board malfunctioning as far as the short rinse cycle,its not even rinsing soap out of the clothes. Could imbalance tub problems cause sensor problems to the board? What do i need to fix for wash cycle to run thru properly?
1 Answer Sheri, Based on the information it sounds like the issue will most likely be in the control board if there is short cycling on the rinse. Read More...
Kiefer July 22, 2016 for Model Number WTW4800BQ0 After 2 yr.s of no trouble use, it was in storage 2 mo.s. Upon reuse unit started normal cycle. Somewhere between drain and spin cycle,it seems to be frozen in drain and cannot be reset by button or de-energizing. Could this be anything other than control board?
1 Answer Kiefer, If the drain is continuing to run and will not do anything further then yes it would most likely be a control board that has failed. Read More...
Phillip July 10, 2016 for Model Number 11022102310 The temperature is set to cold water but hot water stills come into the machine. The inlet hose are connected correctly. The hot water stays on until the washer starts to wash. Thanks
1 Answer Hello Phillip, This is most likely the temperature sensor on the water valve assembly WPW10683603. Read More...
Phillip July 10, 2016 for Model Number WTW4810EW1 The machine starts to fill for the rinse cycle but skips this cycle and go straight to final spin, thanks.
1 Answer Hello Phillip. Based on the information you provided it sounds like the electronic control board W11124764 is bad and will need to be replaced. Read More...