Larry for Model Number DU1010XTXQ1 Dear Sirs: Before taking a shot in the dark and buying a part I may not need I need your opinion. I have a Whirlpool Quiet Partner 1 Model # DU1010XTXQ1 that will not start in the normal way. The unit is 2 years old and has worked fine up until a few days ago when it would not start or in other words all the lights are on but nobody is home. So just for the hell of it, after I pressed the Start key I took the heel of my hand and bumped the panel up near the top by the control area and the unit started right up and did its thing completely, all cycles. Evidently, the jolt caused something to make contact. Anyway, this routine went on 3 more times except now it won’t start regardless. So I removed the panel to see if maybe the door switch was bad but I checked it with my volt meter’s continuity beep and it works fine when clicked on and off. So I reconnected the switch and held it in the ”on” position and then I took a screwdriver and used the handle to tap the plastic cover of the electronic control board a couple good raps and the unit started right up and filled with water. Then it went straight to the drain cycle and drained and continued to be stuck on drain until I pressed the Drain/Cancel key and turned the unit off. Does this sound like I need a new Electronic Control Circuit Board or ‘the Brain” or whatever the official term is. The part number on the unit is W10319897. Thanks
Answer Hello Larry. Look for loose ribbon connection or a dirty connection. If none is found, replace the control panel on the unit. Read More... Answered by AppliancePartsPros.com | Friday, November 15, 2013