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Customer Questions and Answers for Electronic Control Board by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM18049074
Manufacturer Part Number: WPW10177195

The Electronic Control Board is an OEM replacement part for Whirlpool ranges. As the "brain" of the range, this intricate circuit board monitors and regulates all cooking functions such as oven temperatures, convection settings, timed baking modes, and warming functions. 

Causes of a bad electronic control board can include heat damage over time, failures in electronic components, or intermittent connectivity issues in traces and connections on the board. 

Symptoms of a bad electronic control board include:

  • Failure to power on or select desired cooking modes
  • Inability to adjust or maintain set oven temperatures  
  • Erratic or unpredictable oven operation
  • Fault codes or error messages displayed

This OEM Whirlpool part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

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Questions & Answers

For Whirlpool Electronic Control Board (Part Number: OEM18049074)

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Ron for Model Number GW397LXUQ07

Back in December 2018 the switch membrane was replaced after the timer and bake buttons stopped working. After three months, the same buttons stopped working again, and the repair service replaced the membrane again, only to have EVERYTHING stop working (except the range top itself). Next, they replaced the control unit (October 2019) and that fixed the problem. Now, once again, the timer and bake functions are not working. I don't care to deal with a repair service again. Should I replace the switch membrane again, the control module, or both? Is this high failure rate normal for this model stove?

Answer

Hello Ron, not sure what your question is, if you are looking for the cause of the part failure the service technician is usually the best person to ask as he can see the part and the appliance firsthand. Some of the more common causes are, an oven door not fully closing or sealing and oven heat getting to the control parts located above the oven door, excessive cleaning with an ammonia-based cleaner, repeat liquid spills occurring when using the cooktop as examples. We being only an appliance parts dealer the switch membrane for your model is WPW10207930. The range manufacturer's Customer Service is probably who you would need to contact if you have concerns about the service history of your range.

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Answered by AppliancePartsPros.com   |   Monday, July 20, 2020

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