Customer Questions and Answers for Electronic Control Board by Whirlpool

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Manufacturer Part

Electronic Control Board

4.89 (64)

By: Whirlpool

Part Number: OEM18049074

Manufacturer Part Number: WPW10177195

The Electronic Control Board is an OEM replacement part for Whirlpool ranges. As the "brain" of the range, this intricate circuit board monitors and regulates all cooking functions such as oven temperatures, convection settings, timed baking modes, and warming functions.

Causes of a bad electronic control board can include heat damage over time, failures in electronic components, or intermittent connectivity issues in traces and connections on the board.

Symptoms of a bad electronic control board include:

Failure to power on or select desired cooking modes
Inability to adjust or maintain set oven temperatures
Erratic or unpredictable oven operation
Fault codes or error messages displayed

This OEM Whirlpool part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

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Questions & Answers

For Whirlpool Electronic Control Board (Part Number: OEM18049074)

Jay October 07, 2021 for Model Number gw397lxus05

Replaced the touchpad and same exact problem. The bake button is non responsive. Some ther buttons work. Frustrating. Considering calling a pro unless ther are other things i can check. Im hesitant to replace the control unit if Im not SURE thats it. Thanks!

1 Answer

Jay, with the power supply cord unplugged, the touchpad WPW10207928 can be tested for continuity from ribbon pin 7 to ribbon pin 15. If there is continuity when the bake button is in the same position (pressed or unpressed) as the broil button (ribbon pin 13 to ribbon pin 14), the failure would be in the main control WPW10177195.

Ron July 20, 2020 for Model Number GW397LXUQ07

Back in December 2018 the switch membrane was replaced after the timer and bake buttons stopped working. After three months, the same buttons stopped working again, and the repair service replaced the membrane again, only to have EVERYTHING stop working (except the range top itself). Next, they replaced the control unit (October 2019) and that fixed the problem. Now, once again, the timer and bake functions are not working. I don't care to deal with a repair service again. Should I replace the switch membrane again, the control module, or both? Is this high failure rate normal for this model stove?

1 Answer

Hello Ron, not sure what your question is, if you are looking for the cause of the part failure the service technician is usually the best person to ask as he can see the part and the appliance firsthand. Some of the more common causes are, an oven door not fully closing or sealing and oven heat getting to the control parts located above the oven door, excessive cleaning with an ammonia-based cleaner, repeat liquid spills occurring when using the cooktop as examples. We being only an appliance parts dealer the switch membrane for your model is WPW10207930. The range manufacturer's Customer Service is probably who you would need to contact if you have concerns about the service history of your range.

Mark February 06, 2019 for Model Number GW397LXUQ07

Bake button does not work. All other buttons are fine. Would this the membrane or the controller.

1 Answer

Mark, If some of your buttons work and others do not it will always be the membrane for the user interface.

Mike S March 31, 2016 for Model Number GW397LXUS06

Bake and Broil ignitors will not come on. Checked bake ignitor and the wire was pinched and broken. Safety valve has continuity. No power to ingnitor. Should I replace the main control board ?

1 Answer

Hello Mike. Yes, if there is no power to the ignitor you will need to order and replace the control board on the unit.

Speedy July 17, 2014 for Model Number Whirlpool slide in gas range GW397LSUS06

Display is blank. All keys "beep" when I press them but nothing on display

1 Answer

Hello Speedy. You will need to check the high limit 7450P030-60 in the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Martha August 24, 2013 for Model Number GW397LXUSO

Its a Whirlpool GW397LXUSO stainless steel slide-in range. Some of the touch buttons dont work and some work. The stove works fine. When I open the door, oven light turns on. Clock works but I cant change the time. Down temperature and cancel buttons work. Dont know what is wrong

1 Answer

Martha, For your issue, you will want to test or replace the Key Pad Assembly WPW10207928. The control panel is subjected to heat from the cooktop and the oven, as well as cleaning chemicals, and usage. This can cause the key pad circuits to become erratic and fail.

Tammie February 21, 2012 for Model Number GW397lxus4

Some of the numbers on the keypad are not working.

1 Answer

Hello Tammie. Based on the information you provided, it sounds like the membrane switch WPW10207928 is bad and will need to be replaced. Hope this helps.

Steve September 23, 2011 for Model Number GW397LXUB05

I purchase a gas stove and the key pad has been replaced 2 x's now the replacement isn't working. Do I now need to replace the electronic's board ? The connection from the key pad the the electronics board is loose, it seems to be broken, the only thing that works or comes on is the clock but no buttons work. This has been a lemon since we bought it 4 yrs ago and paid a lot of money for this slide in range.

1 Answer

Hello Steve. Yes, if the connection on the control board WPW10177195 is broke, you will need to replace the control board. Hope this helps.

Gina September 08, 2011 for Model Number GW397LXUS1

Bake and favorites button does nothing when you press them. No sound or anything. Broil works. Any suggestions to which part I could replace? Thanks.

1 Answer

Hello Gina. If some of the buttons are not working on the range, you will need to replace the membrane WPW10207928. Hope this helps.

Arun T. July 26, 2011 for Model Number GW397LXUS05

By pressing 5 seconds clock button, it cleared sabbath mode but number keys, bake key, oven light key and timer key does not respond. Also unplugged for 1 minute but problem remains the same. Any suggestion?

1 Answer

Hello Arun. Based on the information you provided, it sounds like the membrane WPW10207928 is bad and will need to be replaced. Hope this helps.

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