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Customer Questions and Answers for Electronic Control Board by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM18064251
Manufacturer Part Number: WPW10438751

Questions & Answers

For Whirlpool Electronic Control Board (Part Number: OEM18064251)

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Randy B. for Model Number RBD275PDQ12

We ordered and received the control board for this unit(W10406070) but discovered there are two plugs on the new board that my oven doesn't have, and there are pins for a plug on my old board that don't exist on the new board. The cross reference you provide does not list our model number for that part. Your CSR told me that this board has been through a manufacturing change. Are we going to be able to match my old board? What happens if I try to use the new board that doesn't quite match up?

Answer

Hello Randy. Based on the model number you provided, you have received the incorrect board. The correct board for your model is 8302967. Someone from our Customer Service Department will contact you regarding the return and credit of the incorrect board you have received. Hope this helps.

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Answered by AppliancePartsPros.com   |   Tuesday, November 1, 2011

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