Customer Questions and Answers for Electronic Control Board (Cntrl-Elec) by Whirlpool

This electronic control board (CNTRL-ELEC) is the appliance's brain, directing power and timing to key components. Replacing a failed board can restore normal operation when controls are unresponsive, the unit won't start, or behavior is erratic.

• Interprets user inputs and sensor signals to manage appliance functions
• Sends power to motors, valves, heaters, and fans through onboard relays
• Controls cycle timing and safety interlocks built into the system logic
• Common symptoms of a failed board: dead or unresponsive controls, intermittent operation, failure to start, or error codes

• Disconnect power at the breaker or unplug the appliance before servicing
• Use ESD protection; handle the board by its edges and avoid touching components
• Transfer wiring and any mounting hardware from the original board; take photos for reference
• Refer to the model's tech sheet for wiring diagrams and any required setup/calibration after installation