Customer Questions and Answers for Panel Cntl by Whirlpool

Peter, to verify a control panel/keypad assembly is functioning properly, you would need to check the resistance of the keypad ribbons (P1 connector on the control board), when the keypad is pressed, with a multi meter. You would also need to check and make sure, there is no corrosion,debris or moisture on or in the control board connector. Your power supply could also cause an issue, so make sure the power line connections are good and tight, properly polarized and grounded, with little or no fluctuations in the voltage under a load( when the dishwasher is running). We'll send you some technical information, so you can test the keypads and other components. Thanks