Bruce for Model Number MCE8000AYW The upper unit digital display/timer sometimes will not cut off when you touch the off button. The lower unit works fine. The upper will cut on and run the preset time if you operate the upper unit, but again, does not always cut off. I've unplugged the unit and it did cut off for a while using the touchpad, but now it has resumed not cutting off unless we unplug the unit or shut off the breaker. Does this mean that I need a new touchpad or is there a way to reset the touchpad?
Answer Bruce, This issue would be caused by a faulty console and you will need to replace the console as there is no reset for it. The part number for the console is 31001658. Read More... Answered by AppliancePartsPros.com | Wednesday, August 27, 2014