Terry M for Model Number mah4000aww Neptune mah4000aww will not spin up to speed with a load in it but will with no load in it. What possibly could be the trouble?
Answer Hello Terry. There could be several parts causing this issue. First, you would want to check your motor and the motor control unit. These are the most common parts to fail to prevent a spin cycle. If you need more help, you can visit our repair forum and the technicians there could likely be of more assistance. I will include a link to the forum in this message. I hope this info helps! http://forum.appliancepartspros.com Read More... Answered by AppliancePartsPros.com | Saturday, June 4, 2011