Hector for Model Number Whirlpool refrigerator GC3PHEXNQ00 The refrigerator section does not get cold - the compressor runs, coils in freezer get cold, but fan will not always turn on. When it does I hear a thumping noise and the fan blade turns two or three time until eventually, but only sometime, fan will start turning but not fast to blow air hard enough to get a good cold air flow into refrigerator. Will eventually get cold but once it reaches set temp. it turns off and the process starts all over.. Replace fan motor but still does it with new motor. I have notice that when I press the button to turn the control off wait and then turn on it will usually start the thumping noise again and the process starts all over. Does this model have a defrost timer or is everything in the control board including ADC. Would a faulty defrost heater affect fridge this way?
Answer Hello Hector. The fan motor in the freezer is bad and will need to be replaced in the unit. Read More... Answered by AppliancePartsPros.com | Friday, July 12, 2013