Customer Questions and Answers for Ice Maker Fill Cup And Bearing Assembly by Whirlpool

Hello Telly, This is an indication of either a stopped up defrost drain or a problem with the icemaker or water inlet valve. If your model number is actually MFI2665XEM7, you should check for lumps of ice in the ice bin. If none is there, the rear wall will need to be removed and the defrost drain thawed with a hair dryer. The drain should then be chased with a piece of weed eater line. Then put in one tablespoon of white vinegar to prevent algae formation. If there is lumps of ice in the ice bin you will need to verify good water pressure to the water valve. If this is good, the water valve is the first suspect but either the icemaker or the water valve can cause this issue.