Customer Questions and Answers for Shock Absorber (Washer Tub Damper), 1-Pack by Whirlpool

This shock absorber mounts between the washer tub and cabinet base to control movement during agitation and spin. Replacing a worn damper restores stability, reducing vibration and noise for smoother, more reliable cycles.

• Cushions and limits tub movement to absorb vibration during spin
• Helps prevent banging, "walking," and excessive shaking
• Supports proper balance so the washer can reach and maintain full spin speed
• Common symptoms of failure: loud thumping, unbalanced/no-spin interruptions, machine moving across the floor

• Disconnect power and turn off water before servicing
• Access shocks per model; support the tub to relieve load before removal
• Reuse existing mounting hardware if applicable; tighten all fasteners securely
• After replacement, level the washer and run a rinse/spin test; consider replacing shocks as a set for even damping