Carrie for Model Number msd2758gew refrigerator and freezer not staying cold. had tech out. compressor not working put in a bypass and compressor now coming on and freezer is cold. refrigerator staying at 62. tech had the panel off in the freezer compartment and said everything ok on that side. what is my most likely culprit?
Answer Carrie, If the tech checked everything in the freezer compartment, including the evaporator fan and motor WP61005339, then you'll need to remove the ceiling in the refrigerator compartment and check or replace the auto damper WP61005991 on the left side wall. The door of the damper could be "stuck" closed, or the diaphragm has failed and not allowing the cold air to enter the refrigerator compartment. Read More... Answered by AppliancePartsPros.com | Tuesday, July 8, 2014