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Customer Questions and Answers for Detergent Dispenser Assembly by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM18039567
Manufacturer Part Number: WP8558129

The Detergent Dispenser Assembly is an OEM part for Whirlpool dishwashers, designed to store and release detergent and rinse aid at the appropriate times during the wash cycle. This component ensures that your dishes are cleaned efficiently by dispensing the correct amount of detergent for optimal washing performance. 

Causes of a malfunctioning dispenser can include mechanical failure of the latch or spring mechanism, clogging due to detergent buildup, or electrical issues preventing the dispenser from operating correctly.

Symptoms of a bad Detergent Dispenser Assembly include:

  • Detergent not being dispensed correctly, leading to poorly cleaned dishes.
  • The dispenser door not opening during the cycle or failing to latch properly before starting.
  • Leakage of detergent from the dispenser, indicating a seal failure.

This OEM Whirlpool part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper and some Kenmore models.

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Questions & Answers

For Whirlpool Detergent Dispenser Assembly (Part Number: OEM18039567)

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Eric for Model Number 665.16269400

I inherited this model dishwasher and it is obvious someone has worked on the dispenser before 8558129 rev 07. The dishwasher leaks from the bottom of the front panel. After removing the panel and running the dw it was obvious the leak was coming from the seal at the "top" of the dispenser. However, this dispenser looks like it was installed upside down so the solenoid is now on the right with the wire terminals entering from the top. This seems opposite of all the installation videos I have watched. 4 questions: 1. Did this model have a different orientation or did it get installed incorrectly? 2. I noticed the flange or gasket edge of the dispenser where it presses against the stainless steel dishwasher interior was concave on one side "top" and flat on the other side "bottom" . Is this normal? Could installing this upside down cause a leak? 3. When I fill the rinse aid with water and put the cap on, (while it is removed from the dishwasher), all of the water leaks out of the bottom. This doesn't seem normal unless it needs to be installed so the mounting seal also acts like a seal to keep in the rinse aid? 4. Do you sell a dishwasher safe RTV sealant or similar product?

Answer

Eric, Your post information would indicate the dispenser WP8558129 / WP8558129 was installed incorrectly. Yes, an improper installation will allow the dispenser to leak. You want to remember when you reinstall the dispenser, you need to clean the mounting and door panel surfaces, to make sure you have a good clean surface for the seal to seat and seal properly. Remember, the door has to "swing" up, to open. If you follow the video attached to the WP482338 part number, you'll do fine, only difference being your machine has a stainless steel panel. As for a sealant, A food grade silicone RTV sealant would be best and safest to use WP482338 / WP482338. Both parts are in stock and available at this time. Thanks,

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Answered by AppliancePartsPros.com   |   Monday, July 25, 2016

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