Customer Questions and Answers for Door Boot Seal by Whirlpool

Linda, the door boot 12002533 can cause the leaking you have explained. Remove power to the unit. Remove the dispenser cover. Remove doorand hinge screws. At the 6:00 position under the front lip of the boot, is a spring /steel band. Take a pick tool to pull out on the spring and remove the band assy. Fold inward on the boot to remove boot off front panel. Twist the top-front of the panel as you pull the door out. Lift the panel off the frame hinges. The front inner panel will show the top green brackets and 5/16" screws to remove and set the set aside easier for installation. Same with the 4-remaining screws to remove inner panel. There is another spring loaded band that has to be removed on the back of the boot connected to the front of the tub. You have to widen the spring to release from the boot. The New boot is set in place with the top arrow @ 12:00 aligns with the front tub cover. Use laundry liquid detergent to assist reconnect to front tub cover. When you get it refolded on the very front panel, make sure it is not twisted/folded so the door will shut evenly with the boot. Thanks.