Deana for Model Number gvw9959kq2 My washer fills up but wont drain, and it has the code either ld or ob. I just want to make sure it is the pump. Please if you can help me. Is it easy to replace.
Answer Hello Deana. Check and make sure nothing has clogged the pump. If it is clear and there is power there, you will need to change the pump. Hope this helps. Read More... Answered by AppliancePartsPros.com | Friday, March 18, 2011
Answer Hello Deana! Here is the information from our failure code link: LD failure code: Means Long drain: "Ld" flashes if it takes longer than 5 minutes to pump out water to a point where the operating pressure switch resets. Press STOP/CANCEL to clear the display. Make sure that nothing is restricting the drain hoses or drain pump from draining properly. OB failure code: Means Off Balance: If the motor controller detects an unrecoverable off-balance condition, the machine controller will shut down and display an "ob" for off balance. The lid switch must be opened at least once before restarting the cycle, if this condition occurs. Opening the lid will allow you to view and redistribute the load. Press STOP/CANCEL to clear the display. Make sure that the washer is not being overloading and the clotes are being distrubted evenly. Hope this information helps! Read More... Answered by AppliancePartsPros.com | Friday, March 18, 2011