Steve A. for Model Number KEMSW378SBL00 I am in the same boat....outer element doesn't work, but inner element does?
Answer Hello Steve. Test the outer element and see if it reads closed for continuity. If not, you will need to replace the element WP9760774 in the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More... Answered by AppliancePartsPros.com | Friday, April 13, 2012