Customer Questions and Answers for Oven Heating Element by Whirlpool

Hi. The element part # WPW10207397 ohm reading is correct. Make sure you have proper 240 vac at the terminal block. Make sure you have 120 vac from each outer terminal block stud (L-1 & L-2) -to the center (neutral). Ohm each terminal separately to its mount (ground). See if the element is grounded to its outer sheath. If so then you can be getting a partial "red" heating just to the area of where it is shorted and not heating correctly. Isolate the bake feed wire from the terminal block to see if you are getting the 120 vac or if the wire connection is bad. Isolate the bake feed wire from the clock relay to the element. Put the Red meter lead into the female spade of the bake relay wire you took off the bake element. Select bake and see if you have 120 vac on the bake wire and the clock relay output is good. You have to measure voltage with at least one element wire disconnected. This way you know each feed leg (L-1 & L-2) are good and you are not reading "back-voltage through the element. A common issue allowing one to think that they do have the correct voltage. Tricky if you will. Thank You.