Customer Questions and Answers for Radiant Surface Element (Ribbon, 2200-Watt) by Whirlpool

This radiant surface element uses a ribbon-style heater to provide even heat beneath a glass-ceramic cooktop. Replace a failing burner to restore consistent, reliable heating on the affected cooking zone.

• Provides radiant heat to one surface burner zone beneath the glass top
• Works with the surface control to regulate cooking temperature
• Common fix for a burner that won't heat, heats unevenly, or takes too long to heat
• Replace if the element shows an open circuit when tested for continuity

• Disconnect power at the breaker or unplug the appliance before servicing
• Allow the cooktop to cool completely; support the glass top per service instructions to access the element
• Transfer wires from the old element to the new one position-by-position; secure using existing brackets
• Avoid touching the element surface; test operation before reassembly